We accept the following credit cards: Visa, and MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
F2 Golf offers a 60-day money back guarantee! If any F2 Golf product does not improve your game, F2 Golf will exchange or refund the product purchase price for items purchased through our call center or website within 60 days of
product receipt. Please see our 60 Day Satisfaction Guarantee.
If
you are with in the 60 day money back guarantee and would like to
return your F2 Golf purchase, please use your order number as the
Return Authorization Number and send the product back to the below
address. Please also put the Return Authorization Number on the
outside of the box, or on the actual shipping label.
The customer will pay for freight on all non-defective merchandise. If you choose to return your club, you must include a copy of your original receipt with your return, or a note that includes your invoice number, name, address, phone number, and email address. Please also let us know your reason for the return. Your account will be credited for the price of the club(s) you ordered. Once we process your return it will take 5-7 business days for the funds to show in your account, depending on your bank.
Return Shipping
UPS ground shipping will be covered by F2 Golf on warranty and defective
returns only. Customers are responsible for shipping all returned merchandise
back to F2 Golf. Customers are requested to appropriately pack the returned
items in the original box and use adequate packing material. All returns must
be shipped freight prepaid.
F2 Golf will not accept returns on items that are missing components such as head covers, weights and tools, or in the case of customer induced dings, chips, tire marks, deep scratches, unusual rusting or excessively bent shafts.
Should we receive returns that are missing components or are otherwise incomplete, then the customer will be responsible for shipping costs to return the incomplete return.
Please ship your returns to:
F2 Golf Returns 202 Tank Farm Road Suite E2 San Luis Obispo CA 93402
F2 Golf ships packages using the following methods: USPS Priority, UPS Ground and Air. We are sorry, but we are not able to ship under your account number.
Shipping Timeframe
Orders are typically shipped within 2-3 weeks from when the order is placed. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Please allow 5-7 business days for delivery. All custom orders may take an additional 3-5 business days for delivery. If you do not receive your order within this time frame please call our Customer Service Center between 9am and 5pm PST or email us at
service@f2golf.com. We cannot make rush deliveries to PO Boxes. You can check
the status of your order online 24 hours a day by going to usps.com or ups.com
(depending on which method was used to ship your order) and entering the tracking number provided via e-mail at the time your purchased is shipped.
We cannot guarantee when an order will arrive.Consider any shipping or transit time offered to you by F2 Golf or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shipping Rates
Shipping and Handling fees are $19.95 within the 48 contiguous United States.
The shipping rate for a set of irons is $29.95. If your item was shipped for free, and you refuse, cancel or return your order once it has shipped to you, the cost for shipping and/or a restocking fee will be deducted from your refund. Expedited shipping rates within the US are $29.95 and 39.95 for two or more clubs when USPS is used to ship your product.
USPS Express Mail guarantees that the product will be delivered with in two business days anywhere with in the domestic US. Multiple club orders will have varying shipping rates depending upon the number of clubs ordered..
Orders to Alaska, Hawaii, Puerto Rico are shipped via USPS parcel post; they
can be shipped via USPS Priority Mail but will be subject to a surcharge.
Canadian Shipments
Orders to Canada are shipped via Priority Mail International and are subject to
a surcharge based upon the quantity of clubs purchased.
Canadian customers are responsible for all import duties and taxes imposed by their country. Canadian customers should check with their local government concerning such charges.
International Shipments
International orders other than Canada are shipped via USPS International
Priority Mail with the shipping charge based on size, weight, and service availability from the USA to your country. International orders outside of the
US or Canada are subject to a surcharge of $50.00 on all orders.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
